Common reason #1
Your website is not published.
Go to My Websites > click on the publish button.
Pixel Perfect:
Common reason #2
You are using the WRONG DNS.
Go to your domain registrar company, find your domain, change the Name Servers to:
Site builder (Pixel Perfect, Responsive or mobile first builder) depending on the region you want to publish your website:
1. The local region option is recommended for non-global business and you can use these nameservers:
ns1.l4dns.com – ns2.l4dns.com
2. If you want to publish and connect your domain to your website using the CDN option (worldwide), you may use the next nameservers:
ns3.l4dns.com – ns4.l4dns.com
For responsive blog/site, you should use
ns1.l4dns.com – ns2.l4dns.com
Builderall Business
ns3.l4dns.com – ns4.l4dns.com
Cheetah Builder:
ns3.l4dns.com – ns4.l4dns.com
Responsive blog builder, WordPress, Magento, Directory Builder, :
ns1.l4dns.com – ns2.l4dns.com
Note: The region selected for the subdomains MUST MATCH the main domain’s region.
DON`T USE CAPITAL LETTERS!
Common reason #3
Your DNS is not yet propagated.
Solution: Go to https://www.whatsmydns.net, insert your domain and check how the propagation is going. It should look like the image below:
Common reason #4
You have an UNDERLINE ( _ ) on your subdomains (only if you did not connect your own domain.)
Solution: Go to Your Websites, find the button “Change Subdomain”, remove the underline of your domain:
Wrong: http://contact_4.builderall.net/my-first-website
Right: http://contact-4.builderall.net/my-first-website
